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Refund Control© by LCT is the industry’s first lender-controlled, cloud platform for managing and tracking Voluntary Protection Products (VPP) cancellations and consumer refunds – including GAP and service contracts.
Lender Compliance Technologies (LCT) builds purpose-driven technology for banks, credit unions and finance companies managing VPP cancellations and refunds. Our Refund Control© platform replaces manual processes and outsourced workflows with lender-controlled automation, direct provider connections and transparent data.
The result: Better recoveries, reduced operational risk and an audit-ready workflow lenders can trust.
Manually tracking VPP refunds – including GAP and service contracts – is slow, error-prone and costly. LCT helps automate collections to increase speed and efficiencies.
Form-based calculations may overestimate or underestimate consumer refunds, creating compliance and financial headaches. We work directly with providers to deliver precision for every refund amount.
Refund Control© by LCT puts lenders in the driver’s seat with direct connections to 600+ providers, real-time tracking and reporting and automation proven to reduce workloads by up to 80%.
Learn how leading lenders are improving VPP refund accuracy, operational efficiency and audit readiness with better data, automation and control.
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Are you audit-ready? Reach out to us today to find out!