Compliance, Control and Clarity — Built for Lenders
Lender Compliance Technologies is a SaaS company built by auto finance professionals to solve one of the industry’s most persistent challenges: Managing Voluntary Protection Product (VPP) cancellations and refunds accurately, efficiently and transparently.
Refund Control© is our lender-managed, cloud-based platform designed to automate the VPP refund lifecycle while delivering audit-ready data, direct provider verification and lender-controlled workflows.
We empower lenders with innovative, compliance-driven technology solutions that streamline F&I product refund processes, mitigate regulatory risk and enhance operational efficiency.
To usher in a new day for compliance as the definitive technology platform that gives lenders complete control of the F&I product cancellation and refund process, so they are truly audit-ready; consumers are protected; and the outdated, no-tech alternatives masquerading as “solutions” are mere distant memories of a noncompliant past.
At LCT, we support banks, credit unions and finance companies managing GAP and service contract refunds across automotive, recreation, marine and powersports portfolios.
Lenders use Refund Control© to submit cancellations, obtain direct provider refund quotes, track recoveries in real time and maintain an audit-ready system of record from request to refund.
Dealers and providers receive real-time cancellation notices and standardized workflows that reduce delays and improve accuracy.
Consumers and members receive accurate, timely refunds with full transparency.
Regulators see a clear, auditable trail that demonstrates accurate refund handling, governance and lender oversight.
The Right Tech. The Right Team.
Chief Executive Officer
Chief Revenue Officer
Chief Technology Officer and Director of Client Success
Head of Operations
Vice President of Sales