A: The CFPB and other regulators want to see lending institutions effectively managing the cancellation and subsequent refund of F&I products through a common practice, regardless of cancellation reason. With Refund Control^© by Lender Compliance Technologies, you’re able to ensure payoff refunds are handled with the same urgency as deficiency credits. No matter the reason for cancelling aftermarket products, Refund Control^© gives lenders a single system of record to track all activities, ensuring customers are always made whole.

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