Q. Are you refunding consumers for F&I product cancellations before collecting from dealers to meet tightening compliance deadlines? Learn how LCT keeps you in control!
A: The time lenders have to refund consumers for F&I product cancellations varies by state regulations. But in general, refunds are owed to consumers within 30 to 90 days from the date of cancellation. With Refund Control© by LCT, you can refund your consumers at any time without losing visibility on any of your dealer receivables. Additionally, for lenders that use dealer reserve, Refund Control© allows for the tracking of any debits or credits in the event of an overage due back to a dealer.