Compliance Solutions Built for Credit Unions
Voluntary Protection Product (VPP) cancellations and refunds are notoriously complex and facing heavier regulatory scrutiny as product adoption expands. In order to stay compliant, maximize recoveries and — most of all — protect members, credit unions need smart automation to streamline refund processes, mitigate risk and enhance operational efficiency.
Lender Compliance Technologies (LCT) delivers exactly that through Refund Control©. Our all-in-one, cloud-based platform not only processes more than 100,000 cancellations monthly, but it also empowers nearly 30 credit unions of every size serving more than 5 million members across the U.S.
In partnership with One Washington Financial, SWBC and AKUVO’s Jay Mossman (via NRT Holdings LLC), LCT CUSO is dedicated to building on that success by making advanced automated compliance solutions seamless and accessible to credit unions nationwide.
Through CU-controlled automation, audit-ready reporting, proven scalability and dedicated support, LCT CUSO helps credit unions transform loan product cancellation management from a compliance burden into an operational strength and member-protection advantage.
Manually tracking VPP refunds — including GAP and service contracts — is slow, error-prone and risky. Outsourced solutions reduce visibility and leave credit unions dependent on third parties.
LCT’s Refund Control© puts credit unions in the driver’s seat:
- Integrated cloud-based platform with 4,000+ connectors and APIs available.
- Audit-ready system of record with real-time dealer performance tracking and direct refund quotes from 900+ product providers.
- Automation proven to reduce staff workloads by up to 85%.
- Fast onboarding and training get lenders up and running in 30 days.
- Flexible and affordable pricing — up to 40% less than no-tech alternatives.
