One common practice is expected by regulators.


Being prepared is one step to successfully passing a CFPB exam. Here’s what regulators expect to see during an exam:

  • Consumers receive accurate refunds regardless of cancellation type
  • Uniform practices in how cancellations are handled
  • Consistency in calculation methods for estimates, refund quotes, and business decisions on exceptions
  • Ability to show cancellations through final refund decision logic

Refund Control™ does all this and much more. Contact us today for help becoming CFPB exam-ready.