One common practice is expected by regulators.
Being prepared is one step to successfully passing a CFPB exam. Here’s what regulators expect to see during an exam:
- Consumers receive accurate refunds regardless of cancellation type
- Uniform practices in how cancellations are handled
- Consistency in calculation methods for estimates, refund quotes, and business decisions on exceptions
- Ability to show cancellations through final refund decision logic
Refund Control™ does all this and much more. Contact us today for help becoming CFPB exam-ready.